PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy explains how Diamond Couture collects, uses and protects your personal information when you visit our website or make a purchase.
Information We Collect
When you visit or make a purchase from our website, we may collect:
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Your name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely via our payment providers)
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IP address and device information
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Website activity through cookies and analytics tools
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Communicate with you about your purchase
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Provide customer support
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Prevent fraudulent transactions
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Improve our website and customer experience
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Send marketing emails (if you have subscribed)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link.
Sharing Your Information
We share information with trusted third parties only where necessary to operate our business, including:
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Shopify (our ecommerce platform)
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Payment providers (such as Shopify Payments, PayPal or Afterpay)
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Shipping providers (such as Australia Post)
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Marketing and analytics services
We may also disclose information if required by law.
Cookies & Advertising
Our website uses cookies and tracking technologies to improve your browsing experience and provide relevant advertising.
You can disable cookies in your browser settings if you prefer.
Data Security
We take reasonable steps to protect your personal information. Payment information is processed securely through encrypted payment gateways. We do not store full credit card details.
Your Rights
Under Australian privacy laws, you have the right to request access to or correction of your personal information.
To make a request or for any privacy-related enquiries, please contact: